Shipping and delivery
Sinister Logistics Protocol
The Brokerage System At Sinister, all physical acquisitions are dispatched via our network of third-party brokers and elite carriers. Once an item leaves our facility, the logistical execution rests entirely with the broker.
The Chain of Responsibility In the event of a delivery anomaly, your primary point of contact is the assigned carrier. They hold the real-time data on your package’s coordinates. It is your responsibility to file an official report with the carrier immediately if a shipment fails to arrive at the designated coordinates.
The Sinister Guarantee We back our selections with a failsafe. If your product is confirmed lost in transit and never reaches your door, we provide a Total Money-Back Guarantee. To activate this, you must provide:
- A formal claim number from the carrier.
- Sufficient evidence of non-delivery (tracking audit).
Execution Once your evidence is verified by our team, your capital will be returned to its original source. We ensure you are never penalized for a broker's failure, provided you follow the protocol.